Accreditation enables the improvement of patient care.

Literature review regarding research of impact of hospital accreditation on health care services.

Please write Literature review for each question (each # 1-2 paragraph)

A. Items related to the benefits of accreditation (independent)

1. Accreditation enables the improvement of patient care.

2. Accreditation enables the motivation of staff and encourages teamwork and collaboration.

3. Accreditation enables the development of values shared by all professionals at the hospital.

4. Accreditation enables the hospital to better use its internal resources (e.g.

finances, people, time, and equipment).

5. Accreditation enables the hospital to better respond to population needs.

6. Accreditation enables the hospital to better respond to its partners (other hospitals, diverse hospitals, private clinics, and others.).

7. Accreditation contributes to the development of collaboration with partners in the healthcare system.

8. Accreditation is a valuable tool for the hospital to implement changes.

9. Hospital participation in accreditation enables it to be more responsive when changes are to be implemented.

B. Items on quality of results (dependent)

1. Over the past 3 years, the hospital has shown steady, measurable improvements in the quality of customer satisfaction.

2. Over the past few years, the hospital has shown steady, measurable improvements in the quality of services provided by the administration (finance, human resources, etc.).

3. Over the past few years, the hospital has shown steady, measurable improvements in the quality of care provided to patients (e.g. medical, surgical, obstetric and pediatric patients).

4. Over the past few years, the hospital has shown steady, measurable improvements in the quality of services provided by clinical support departments such as laboratory, pharmacy, and radiology.

5. Over the past few years, the hospital has maintained high quality health services.

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