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Module 5 – Case
Controlling

Controlling represents a very important function of management. Necessary at all levels and all aspects of the organization, controls should be applied to organizational design, planning, employee performance, etc., among many other functions. Different types of controls are applied at various levels of the organization including corporate office, divisions within the company, and at the facility and department level as well.

Lack of control can lead to costly delays, financial losses, and have other undesired consequences.

GM is a well known car manufacturer that has been on quite a roller coaster ride the last several years due to the economy. However, in order to compete in today’s market, all automobile manufacturers must maintain excellence in quality and utilize management control techniques and technologies.

After reviewing your background readings, read the following case study related to the implementation of lean manufacturing techniques at General Motors’ (GM) Lansing Grand River Assembly (LGRA) plant.

After reading through the case study, write a 3 – 5 page essay describing the implementation of lean manufacturing at the LGRA plant.

To what extend does lean manufacturing help GM to control production to meet customer needs, and how does this help to make GM competitive?

Do you think the implementation of Lean provides a good example of the ‘control’ aspect of management?

Keri, V. B., & Marietta, L. B. (2010). First in, first out: A case study of lean manufacturing’s “success” in North America’s automobile industry. Human Organization, 69(3), 263-274. Retrieved from: Trident University International’s library via Proquest database.

Helpful Hints!

  • Please first study the Background Materials.
  • Identify key concepts (main aspects of controlling, make a list of them, and study them.
  • Read Business Week articles in-depth and conduct additional research, if necessary.
  • Identify facts in the case that match concepts of controlling (organizational structure (or lack of them), decision-making, financial controls (cost-cutting) operating standards, culture).
  • Apply these concepts to facts in the case in order to develop your arguments.
  • Please also visit the company website and conduct further research.

Toyota has grown dramatically and (as per article) it does not seem to have developed structures. It has also followed cost-cutting strategies, which are financial controls.

 

Format

In order to develop good business communication skills, it is recommended you write papers using the following structure, using headlines and titles.

Introduction (road map, explain main issue and list and main points)

Main Body: Develop each point in the Introduction, applying theory to facts, in subsections (one subsection per main point).

In this case, subsections of causes of recalls and a subsection of general discussion and analysis.

Conclusions: Summarize main paper points

List of references.

Citing your Sources:

APA Style

TUI requires all PhD work to be in APA form. We also encourage all other students to comply with guidelines for proper citation of references. You may use the information found on the following links:

http://owl.english.purdue.edu/owl/resource/560/01/

Other resources you may want to look at to assist you in writing college papers:

This is an extensive guide to college writing from the University of Maryland. Pick specific chapters or browse the whole text! http://www.umuc.edu/ewc/onlineguide/chapter1/chapter1-01.shtml

 

 

Module 5 – SLP
Controlling  

 

SLP Assignment Expectations

Applying business theories, models, and concepts to guide analysis of problems and situations

In this SLP assignment for Module 5 our emphasis will be on applying business theories, models, and concepts to guide analysis of problems and situations, a key aspect of the business professional’s job.

Later, in MGT499 (Strategic Management) Module 5 SLP you will continue to develop your application of business theories, models and concepts. In that assignment you will be working on your conceptual and critical thinking skills.

And, finally, in BUS499 (Integrative Capstone) your conceptual and critical thinking skills will be further developed. In Module 5 SLP of that course you will complete an extensive written assignment.

These three assignments build upon each other and aim to offer you the opportunity to enhance and practice your business analytical and problem solving skills.

Mod 5 SLP Assignment: For the present assignment please provide an essay that identifies key organizational efforts that are (or would be) among the most useful or important in your chosen organization to assure control of important organizational processes. Focus in particular on the core technologies of the organization. You can discuss control efforts and strategies already utilized by your company, and/or make recommendations that you believe would be useful for your organization to consider.

Begin your essay with a thesis statement in the introductory paragraph that identifies what you consider to be the key organizational control efforts that are (or would be) important to the success of your organization, and then develop a persuasive essay to support your thesis.

Remember to use background readings to support your key arguments and to cite and reference your sources. Your goal is to convince your professor, who will require some well-reasoned and well-supported arguments. Actual examples of control and accountability systems in action and how they work in your organization will also help to add support to your arguments, but you need to be more than descriptive. You also need to explain how and why the the controls work and why they are needed.

The grading rubric below has been developed to measure student success in meeting the MGT301 5 SLP expectations related to applying business theories and problem solving. Rubrics for the other two courses are included in their assignments.

 

Assignment Expectation

Weak (1)

Marginal (2)

Adequate (3)

Strong (4)

Organization

10%

Demonstrates the ability to organize content logically, concisely, and in a appropriate manner to understanding the functions of control.

There is no logical sequence of information. Wording is rambling and unfocused

Paper does not follow a logical sequence.

Paper follows a logical sequence. There are some minor problems with topic transitions. Introduction and/or conclusion are not clear.

Paper follows a logical sequence with an effective introduction and conclusion. Each segment relates to others in a carefully planned framework.

Demonstrates the ability to support a central point or viewpoint throughout the paper.

Insufficient elaboration and/or support (e.g., summaries, listings) in the paper.

Limited elaboration and/or support in the paper.

Support with some specific details and elaboration in the paper.

Support through both specific details and elaboration apparent in the paper.

Content

70%

Demonstrates the ability to address an identifiable purpose in paper—the implementation and use of control in the organization.

The purpose is not identified, is unclear, or inappropriate in the paper.

Purpose is occasionally unclear in the paper.

Clear purpose, but not consistently sustained throughout the paper.

Clear purpose sustained throughout the paper.

Demonstrates the ability to gather and sort information and data on a particular subject matter or topic.

Does not have a grasp of information and appropriate data. Topic is poorly developed. Supporting materials are absent or vague. Trite ideas and/or unclear wording reflect a lack of understanding of topic.

Seems uncomfortable with information and data. Topic is evident but with little or no elaboration.

Seems comfortable with the information and data. Topic is evident with some supporting details.

Demonstrates full knowledge of the topic with explanation and elaboration. The topic is well developed, effectively supported, and appropriate for the assignment. Critical thinking is clearly and creatively expressed. Data choices are well thought out.

Delivery

20%

Demonstrates the ability to use appropriate word choice and grammar in the speech.

There are many sentences with grammatical errors. Some sentences are incomplete/halting, and/or vocabulary is somewhat limited or inappropriate.

There are a few sentences that are complete and grammatical. Word choice is not always appropriate for presentation.

 

Sentences are generally complete and grammatical, and they flow together easily. With a few exceptions, words are chosen for their precise meaning.

All sentences are complete and grammatical, and they flow together easily. Words are chosen for their precise meaning. Word choice illustrates grasp of content and enhances presentation.

Demonstrates the ability to make an effective speech outline that is free from bias (e.g. sexism, racism, ageism, heterosexism, etc).

Language chosen for a presentation is inappropriate and exhibits bias. Uses clichés, slang, jargon, racist, or sexist language. Some readers may be offended.

Language chosen for the paper is free from bias with one or two minor exceptions.

Language has no apparent bias. There is some inappropriate language.

Language is completely free from bias.

 

The link to “The Trident Guide to the Well Written Paper” (instruction on writing papers, citing sources, proper referencing, and so forth) is http://support.trident.edu/files/Well-Written-Paper.pdf

 

SLP Expectations:

In this paper, your ability to think critically and provide insightful analysis is the key. You do not want to just describe a few organizational control efforts, you need to bring together ideas, examples and background readings to convince your professor that your thesis statement is sound. Remember to organize your paper for clarity and document any outside resources.

● The following criteria will also be used to assess your paper:

>Precision: Does the paper address the question(s) or task(s)?

>Breadth: Is the full breadth of the subject, i.e., all the keys to the assignment, addressed?

>Depth: Does the paper/report address all elements of the topic in sufficient depth? Does it include and apply the background readings and other background resources? Are they included as references?

>Critical thinking: Are the concepts of this module applied accurately, logically, and relevantly?

>Organization: Is the paper organized in a coherent and systematic manner? Are headings included in all papers greater than 2 pages?

>Clarity: Is the writing clear and the concepts articulated properly? Are paraphrasing and synthesis of concepts the primary means of response to the questions, or are thoughts conveyed through excessive use of quotations?

 

 

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