hr linkage model starbucks corporation

Discussion 2: HR Linkage Model

Last week, you created a preliminary linkage map in the Discussion that tells that “story” of the HR performance drivers that would be important to the success of the organization’s strategy. Based on your preliminary linkage map and the HR Scorecard objectives you identified in Discussion 1 (HR deliverables, high-performance work system, HR system alignment, and HR efficiency measures), respond to the following Discussion.

Please Note: You may use Microsoft Visio, Microsoft Word, or hand-drawn linkage model scanned into a PDF document.

With these thoughts in mind:

By Day 4

Post a cohesive and scholarly response based on your readings and research this week that addresses the following:

  • Construct an HR linkage model (similar to Figure 3-4 in your course text) for your chosen organization, expanded from Week 2.
  • Be sure to include 1-2 of your own chosen measures, as well as 2–3 categories listed in your course text (financial, customer, operations, and strategic).
  • Your model should demonstrate a clear connection between at least two HR drivers (objectives) and both the organizational and strategic business unit levels.
  • Be specific, and provide examples with references to the literature.


Lawler, E. E., III, Jamrog, J., & Boudreau, J. (2011). Shining light on the HR profession. HRMagazine, 56(2), 38–41.

Schneider, C. (2006). The new human-capital metrics. CFO Magazine, 22(3), 22–27.

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