The theme of this course (One Minute Re-Direct) emphasizes more of the applied side of Organizational Behavior. Specifically, when setting goals (Module 1) it is important to understand the operational, strategic, and structural factors that define what jobs are and what is necessary to successfully complete the associated tasks and duties.
Then, following up with these goals by understanding how people think, feel, and respond to internal and external influence in the process of managing positive job behaviors (Module 2) is necessary for making sure those positive behaviors develop and continue.
Finally, when it is necessary to correct behaviors that undermine those goals and may be considered negative (both in being successful in performing the job and/ or creating a positive work environment), we must understand how to do so in a way that is both effective and appropriate (Module 3). Specifically, job performance is a function of both our willingness and ability to perform the tasks and engage in the behaviors that the organization considers desirable. As such, understanding how constraints on our performance may be imposed internally and externally will help us to better understand how stress, politics, group influence, and communication effectiveness play a role.
As such, for this final assignment, please complete the following:
1. Using the job analysis data from assignments 1 & 2, please identify what you believe could be major types and sources of job-related eustress and distress. These sources can be at the individual, group, or something at the organizational level (such as operational co strained or even politics).
2. For this job, give 2 examples of stress related performance issues that you feel might be likely to occur as part of this job. Then, for each, describe in detail 1) what specific behaviors would need to be the focus of a corrective plan and 2) what approach would you take to communicate the ‘re-direction’ of such behavior modifications given what you identified in Q1? Specifically, describe what communication approach to you feel is or would be most effective in re-directing this behavior to one that is more positive (both operationally and/ or socially.