Diagnosing and Improving Motivation
Review the case study, â€œDiagnosing and Improving Motivation.â€ In a two- to three- page paper (not including title or reference pages), respond to the following:
- Describe the strengths and weaknesses of Jessicaâ€™s existing sales force.
- Describe changes to the companyâ€™s processes that would help better motivate the sales force.
- Feedback was identified as a significant force in the sales teamâ€™s motivation level. Explain how Jessica could have enhanced her feedback process to improve the teamâ€™s productivity and sales numbers.
- Describe how Jessica changed the sales forceâ€™s customer service emphasis.
- In the end, two team members (Marius and Jose) were promoted off of Jessicaâ€™s team. Explain how she can maintain her positive momentum with their replacement team members.
You need to use at least one scholarly source in addition to the textbook, and your paper needs to be formatted using APA style as outlined in the Ashford Writing Center.