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Today, in class we reviewed a video in Chapter 6 PowerPoint that considered the Ice Cream Shop of the future, found today in the Lexington, KY Fayette Mall:
Youâ€™ve been ask to provide your OM expert opinion to Elisabeth, whoâ€™s considering investing in the concept. In an approximate 100 word response, what OM concepts have we learned in the course that you might consider related to the placement and operation of this module in a public location? Please name at least 2 specific concepts from the course text