This weekâ€™s discussion will focus on cultural negotiation using the case study Danoneâ€™s Wrangle with Wahaha (p. 255).
This case is a cautionary tale of how important cultural differences are when forming a strategic partnership or joint venture with companies from different countries.
Our content this week reflects on the impact of conflict on decision-making. As a decision-maker within your organization, it is important for you to deal with conflict in a skilled matter. Doing so can create positive outcomes and provide opportunities for improvement rather than undesirable results.
After reading the case, reflect on the following:
What was the problem in the joint venture that triggered the conflict between the two companies?
What were the differences of each companyâ€™s understanding of their own respective roles and responsibilities in this venture?
Did any aspect of organizational cultural or national culture affect this perspective?
As a leader, what are some ways you can handle conflict when it arises? Direction