Compare and contrast two communication techniques that can be used to improve employee trust
and engagement. Feel free to use the channels or techniques in “Communication Provides Foundation for
Being a Best Place to Work” by Kathleen Skidmore-Williams or feel free to research your own.
Explain why communication is essential in an organization.
Explain the ways that effective communication improves employee trust and engagement. Focus on
comparing/contrasting two types of channels or techniques (e.g., on-site meetings, employee surveys,
Explain the types of situations where each channel or technique would be most effective. Provide examples and
facts for your audience. Avoid simply offering an opinion; rely on valid, academic research.
APA format should be used. The assignment should be a minimum of three pages in length.