You have just graduated from your program at Ashford University. You have been hired for a position in Organizational Development in the Training and Development Department at Pikes Peak Manufacturing Company (PPM)

You have just graduated from your program at Ashford University. You
have been hired for a position in Organizational Development in the
Training and Development Department at Pikes Peak Manufacturing
Company (PPM). PPM is a $400 million company that is in the business
of manufacturing plastic parts. Corporate headquarters is in Colorado
Springs with three manufacturing plants; one in Dallas, Texas, one in
Mexico City, Mexico, and one in Huntsville, Alabama.

 

The CEO of PPM
has been pleased with the overall performance of the company, even in
these tough economic times. However, after reading numerous books,
such as the Wisdom of Teams by Katzenbach and Smith and Group Dynamics
for Teams by Levi, and attending a high level executive training
program, she has decided that PPM can enhance customer value by
creating a more team-oriented culture. Although there have been
pockets of team success, especially in the manufacturing plants, the
CEO still believes that the company functioning fully in a team
culture will produce a higher level of customer satisfaction through
creativity, higher level problem solving, and synergy.

 

Some of PPM?s
cultural highlights are:
? Privately owned by one family
? Strong entrepreneurial culture
? High work ethic, with most managers working 50 to 60 hours a week
? Strong individual players who get things done by persistence and
their personalities
? A top executive team that leads the company?s departments and
functions like a group of high performing individuals
? High performance teams that function in some manufacturing plants
and the accounting division, while other groups function as teams only
in name

 

One of the main reasons the position you accepted was created was to
lead this organizational initiative and drive a team culture.
Using your reading and at least four other resources, write a 4,200 ?
5,250 word paper analyzing how you would help your company create a
high performing team culture that would increase customer value. Make
sure that you address the following:

? Instilling structures of successful teams and team process
? Creating effective team communication channels
? Selecting, developing, and training effective team members and leaders
? Identifying issues surrounding diversity and multiculturalism
? Embedding team culture in the organization
? Creating and implementing team training
? Ensuring lasting team culture by creating a strong team
performance-management system and reward system.

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